Salesforce.com Registered Consulting Partner

Salesforce.com Services

Stone Cobra has deep enterprise expertise successfully implementing solutions for sales, service, and support organizations within 3% of budget. We work with customers of all sizes to co-create the right Salesforce.com solutions.

The Stone Cobra team consists of Salesforce Certified Administrators, Certified Consultants, Certified Developers, and Certified Advanced Developers in addition to Senior Architects and User Experience Designers.

Design: Scope, Identify Requirements, Performance Model, Plan Project. Implement: Configure, System Test, User Acceptance, Deploy. Adopt: Train, Promote, Resolve Issues. Additional Design Services: Best Practice Integration: KCS, ITIL, Kepner-Tregoe (KT); Knowledge Management Framework: InStranet, Salesforce Knowledge, InQuira, RightNow; Global Call Center Deployment Strategy; Enterprise 2.0 Roadmap; Award-Winning User Experience Design. Additional Implementation Services: Enterprise Environment Management for Development, Staging, and Production; Custom Application Development; Enterprise Integrations: InStranet, Salesforce Knowledge, InQuira, RightNow; Custom Data Conversion; Custom Data Import. Additional Adoption Services: Global Roll-Out and Organizational Change Management; 15-Day Adoption Critical Checkpoint; 3-Month Adoption Performance Review and Alignment; 1-Year Adoption Tune-Up and Progress Plan; Total Care Managed Services and Support.

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