Salesforce.com Services

Stone Cobra has deep enterprise expertise successfully implementing solutions for sales, service, and support organizations within 3% of budget. We work with customers of all sizes to co-create the right Salesforce.com solutions.

In addition to Senior Architects and User Experience Designers, the Stone Cobra team consists of:

Salesforce Certified Administrators
Certified Consultants
Certified Developers
Certified Advanced Developers

Design: Scope, Identify Requirements, Performance Model, Plan Project. Implement: Configure, System Test, User Acceptance, Deploy. Adopt: Train, Promote, Resolve Issues. Additional Design Services: Best Practice Integration: KCS, ITIL, Kepner-Tregoe (KT); Knowledge Management Framework: InStranet, Salesforce Knowledge, InQuira, RightNow; Global Call Center Deployment Strategy; Enterprise 2.0 Roadmap; Award-Winning User Experience Design. Additional Implementation Services: Enterprise Environment Management for Development, Staging, and Production; Custom Application Development; Enterprise Integrations: InStranet, Salesforce Knowledge, InQuira, RightNow; Custom Data Conversion; Custom Data Import. Additional Adoption Services: Global Roll-Out and Organizational Change Management; 15-Day Adoption Critical Checkpoint; 3-Month Adoption Performance Review and Alignment; 1-Year Adoption Tune-Up and Progress Plan; Total Care Managed Services and Support.

Salesforce.com Registered Consulting Partner

Salesforce.com Services

In addition to Senior Architects and User Experience Designers, the Stone Cobra team consists of:

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