Salesforce.com Registered Consulting Partner

Salesforce.com Services

Salesforce.com registered Consulting Partner

Stone Cobra has deep enterprise expertise successfully implementing solutions for sales, service, and support organizations within 3% of budget. We work with customers of all sizes to co-create the right Salesforce.com solutions.

In addition to Senior Architects and User Experience Designers, the Stone Cobra team consists of:

  • Salesforce Certified Administrators
  • Certified Consultants
  • Certified Developers
  • Certified Advanced Developers
Design: Scope, Identify Requirements, Performance Model, Plan Project.  Implement: Configure, System Test, User Acceptance, Deploy.  Adopt: Train, Promote, Resolve Issues.  Additional Design Services: Best Practice Integration: KCS, ITIL, Kepner-Tregoe (KT); Knowledge Management Framework: InStranet, Salesforce Knowledge, InQuira, RightNow; Global Call Center Deployment Strategy; Enterprise 2.0 Roadmap; Award-Winning User Experience Design.  Additional Implementation Services: Enterprise Environment Management for Development, Staging, and Production; Custom Application Development; Enterprise Integrations: InStranet, Salesforce Knowledge, InQuira, RightNow; Custom Data Conversion; Custom Data Import.  Additional Adoption Services: Global Roll-Out and Organizational Change Management; 15-Day Adoption Critical Checkpoint; 3-Month Adoption Performance Review and Alignment; 1-Year Adoption Tune-Up and Progress Plan; Total Care Managed Services and Support.